Posts Tagged employee indifference
Are You Bringing Value to the Hour?
Today on Facebook I came across this Jim Rohn quote originally shared on the page of Passion Squared – a great business page to follow if you want a steady stream of encouragement and inspiration in your social media news feed. You don’t get paid for the hour. You get paid for the value you […]
Why 70% of Your (Former) Customers Disagree
Posted by Elizabeth Kraus in customer engagement, customer experience, customer loyalty, customer relationship management, customer satisfaction, word of mouth marketing on June 12, 2012
When it comes to customer retention and loyalty, few businesses ever enjoyed the reality of “lifelong” customers, although many business owners dream of just that. And now that competition for consumer spending is tougher than ever, many business owners are finally taking a look at the reasons customers stopped patronizing their businesses with a nod […]
